Our Terms Keep Your Account Safe
When you open an account at avatar88, you're joining a platform built around clear rules, secure transactions and straightforward policies. These terms define how we protect your account...
Policy Foundation & Jurisdiction
avatar88 operates under the laws of supported jurisdictions and is committed to fair account management across Indonesia. These terms apply to all account holders in supported regions. By opening an account, you agree to follow our rules around deposits, withdrawals, account conduct and responsible play practices. We reserve the right to update these terms with notice. Your continued use of the platform
constitutes acceptance. Disputes are handled through our support team first, then escalated where needed under local law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Contact Us About These Terms
Live Support
Chat with our team directly through the support tab in your account. We're available during operating hours to answer questions about any policy or term.
Email Support
Reach out to our compliance inbox for formal requests, policy clarifications or disputes related to these terms. We respond within 48 hours.
Help Centre
Browse our FAQ and policy guides in the Help Centre. Most term-related questions are answered there with direct links to relevant sections.
Why These Terms Matter to You
Transparent Rules
We write these terms in plain language so you know exactly what's expected. No hidden clauses or surprise changes without notice.
Account Protection
Our terms define how we verify your identity, secure your funds and prevent fraud. Your account safety is the foundation of everything.
Payment Security
We outline how DANA, OVO, GoPay and QRIS transactions are processed, encrypted and recorded. Your payment data stays protected under these rules.
Dispute Handling
If something goes wrong, our terms define how we investigate, communicate and resolve issues fairly and quickly for your account.
Legal Compliance
These terms ensure avatar88 meets local Indonesian regulations and supported regional requirements so your account stays in good standing.
User Rights
We spell out your rights to access your account data, request account closure and appeal decisions. Your voice matters in our process.
How Our Terms Align Across Policies
| Privacy Policy | Works alongside these terms to protect your personal data. While Terms define account rules, Privacy explains how we collect and use your information. |
|---|---|
| Payment Policy | Details deposit and withdrawal rules referenced in these terms. Covers DANA, OVO, GoPay and QRIS processing, fees and timelines in full. |
| Bonus Policy | Defines promotional terms and conditions. Works with these core terms to outline eligibility, claiming and withdrawal rules for any running promos. |
| Responsible Play Guidelines | Complements these terms with tools and practices for healthy account habits. Referenced here but detailed separately for clarity. |
| Dispute Resolution Procedure | Expands on our conflict-handling framework mentioned in these terms. Full escalation pathway and timelines are documented there separately. |
| Account Closure Policy | Details the process for closing your account permanently. References these terms' rules about final withdrawals and data retention after closure. |
| Conduct Standards | Outlines prohibited behaviour and account suspension rules that sit within these terms. Covers fraud, abuse and fairness expectations clearly. |
What These Terms Cover for You
Account Eligibility
You must be 18 or older in your supported region to open an account. We verify your identity during signup so you can start playing immediately after approval.
Deposit & Withdrawal Rights
These terms explain how deposits through DANA, OVO, GoPay and QRIS work, withdrawal timelines, processing fees and any limits that apply to your account.
Account Conduct Rules
We outline what counts as fair play, multi-accounting rules and prohibited behaviour. Breaking these can result in account restrictions or closure.
Liability Limits
These terms define what avatar88 is responsible for and what falls outside our control. Your account balance is your responsibility to manage.
Changes & Updates
We can update these terms with notice. Continued use after notice means you've accepted the changes. Major updates are announced in your account dashboard.
Dispute & Escalation
If you disagree with a decision, these terms outline how to file a dispute, what happens next and where escalation goes if we can't resolve it together.